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Generic Commitments, Specific Contracts and Quality Criteria in Service Systems: an Ontological Analysis

Publication type: 
Contributo in atti di convegno
Author or Creator: 
Ferrario, Roberta
Guarino, Nicola
Source: 
Understanding Complex Service Systems Through Different Lenses, University of Cambridge, 21-23/09 2011
Date: 
2011
Resource Identifier: 
http://www.cnr.it/prodotto/i/204859
Language: 
Eng
ISTC Author: 
Nicola Guarino's picture
Real name: 
Nicola Guarino
Roberta Ferrario's picture
Real name: 
Roberta Ferrario